There is much more to CSR (Corporate Social Responsibility) than feeling good and public relations. It can be a valuable risk management tool, says Antonio Huertas of MAPFRE. “There is a higher court than courts of justice, and that is the court of conscience. It supersedes all other courts.” Mahatma Gandhi’s words from a century ago serve as more than a moral compass by which to live one’s life, they also encapsulate what is to me the essence of corporate social responsibility (CSR). I like to think of CSR as the conscience of a corporation, guiding senior management on their journey to maximising shareholder returns legally and ethically. Harnessed effectively and supported from the top down, it can contribute both to improving relationships with stakeholders and enhancing business outcomes.
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Gone are the days when organisations could simply promise a speak up culture. Today, fostering a culture of trust, integrity, and a positive work environment…
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